Moderate a Live Conversation

Overview

Remesh Live requires that a user moderate the conversation by sending questions to participants and adding questions on the fly.

Included in this Article

1. How it Works
2. Practicing Moderation
3. Send a Pre-Programmed Item
4. Add a New Item
5. Edit an Item
6. Duplicate an Item
7. Skip an Item

How it Works

To moderate your Conversation, first you'll need to ensure your Conversation is Published then click the Live button. You will then see the moderator dashboard. On the left hand side is your programmed discussion guide.

All the content you have pre-programmed will appear under Queue, sent items will appear in Sent and skipped in Skipped.

Practicing Moderation

We recommend practicing moderation using the instructions below before your Remesh Live conversation. You can do this in a few different ways.

1. Getting Started allows you to practice on premade Conversations
2. Practice/Simulate allows you to practice using your own Discussion Guide

Send a Pre-Programmed Item

You can send an item in 3 different ways.

1. Hover over any item in the Guide, then click Send to send it to your audience. Once an item has been sent, it will move to the Sent section. You can ask questions out of order or skip them entirely.
2. You will see a preview of your next question in the conversation space to the right. Click send to send that item.
3. Set your conversation on AutoSend. This will send the items in the order they are programmed automatically. Read more about AutoSend here!

Add a New Item

To add an item on the fly:

1. Click the pencil icon in the bottom right.
2. Select your item type, question time then program your question.
3. You can either choose to send this item now or save for later.

To add an item between two items in the Discussion Guide:

1. Hover over the item immediately before where you want the new item to go
2. Click the Add after # icon 
3. A modal will pop up allowing you to create your new item and then click Save
4. The Guide should now be updated to reflect the new item you added

  To Branch from a Poll question in the Discussion Guide:

1. Hover over the Poll question (single or multi-select polls are eligible for Branch)
2. Click the Branch from Poll # 
3. A modal will pop up allowing you to create your new item and then click Save
4. The Guide should now be updated to reflect the new item you added

Edit an Item

To edit an item in the Discussion Guide:

1. Hover over the item you want to edit
2. Click the pencil icon 
3. A modal will pop up allowing you to edit the item and then click Save

Duplicate an Item

To duplicate an item in the discussion guide:

1. Hover over the item immediately before where you want the new item to go
2. Click the Duplicate
3. The highlighted question will be duplicated below

Move an Item

To move an item in the discussion guide:

1. Click and hold the item you would like to move to drag and drop it within your discussion guide.
2. The item will be moved to its new location.

To move an item to a new section in the discussion guide:

1. Hover over the item immediately before where you want the new item to go
2. Click the Move to another section
3. Select the section you would like to move this item to, then select where you would like it placed.

Skip an Item

To skip an item in the Discussion Guide:

1. Hover over the item you want to skip
2. Click the skip for later icon in the upper right corner of the item
3. This item will be moved to the Skipped section of your discussion guide. You can always send it by navigating to the Skipped section and clicking send.

Related Articles

• Conversation Checklist